Returns

To return your full-priced purchase for a refund, please email hello@elliottshop.com

SHOP POLICIES:

All return or exchange requests must be made within 14 days of your delivery date.

All items must be unworn, with tags attached and in their original packaging. Please include your original packing slip as well. We reserve the right to refuse or charge a restocking fee to items that do not meet these criteria.

Items must be returned in their original packaging. Items returned in less than new condition are subject to dry cleaning fees or denial of return. 

STANDARD PURCHASE TERMS

All full priced items are eligible for a full refund. Please email hello@elliottshop.com for any full priced item refund requests. A prepaid label will be sent to you but the cost of return shipping will be deducted from your refund. 

INTERNATIONAL RETURNS

Please note that we do not provide return labels for international returns or exchanges. 

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS' to avoid any Customs charges or delivery delays. Elliott is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer. If a package is unclaimed, you may have to pay a handling fee.

UNCLAIMED PACKAGES

For packages that are refused or not claimed within 14 days, Elliott reserves the right to charge a handling fee to cover return shipping and freight companies’ administrative costs.

All other inquiries: hello@elliottshop.com